+33 (0) 1 46 94 68 34 info@tmfacility.com

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Our Services

The advice and support

The TM Facility advisory services are provided by an expert team perfectly mastering the various real estate professions.

strategic design

In strategic design phase, our mission is to gain a real understanding of the objectives and our client environment.

With him, we define:

  • The project objectives
  • Proposed solutions
  • The means to implement, improve or support its global strategy

We identify the success factors and the risk factors of the chosen solution and establish the framework of our intervention in our client.

Functional and technical specification

In this phase, we work with labor groups, interviews, analysis and synthesis to identify the best opportunities and clarify the strategy of our client. After reviewing its organizational structure and its technology infrastructure, we define the study initiatives and formalize them into value-added projects.

We prepare priorities on time and investment criteria.

Our consulting approach is based on the belief that today a project based on user-oriented technologies requires an understanding of business issues and a perfect mastery of new information and communications technology (ICT).

Implementation

The implementation of TM systems Facility graphical management movable and immovable heritage is carried out by our teams of consultants, industry experts and / or technical experts. These teams rely on rigorous methodologies and technical capitalization based on TM Facility software and development toolkits in each of the technologies used.

Therefore, TM Facility is committed to the realization, deployment and delivery of applications in on time and preset budget.

TM Facility can adapt to the development contexts offered by companies (mixed teams, transfers of knowledge, responsibilities, distributions, …)

The integration 

The integration result of customer preference for single contact in project implementation.

In this context, the integrator has overall responsibility on the different phases and components of the project:

  • materials
  • software
  • Services

monitoring

TM Facility monitors systems to ensure sustainability. The company offers customized project management, regular monitoring, a speaker hotline as soon as possible, an application maintenance and training and ownership of the system by users.

Application maintenance

TM Facility defines its range of application maintenance for these objectives:

  • Constitution of application maintenance team ensuring maintenance of functional skills and application techniques.
  • Reactivity in the consideration of the corrective maintenance.
  • Realization of requests for changes to the application.

Web technology used by TM Facility natively facilitates maintenance.

TM Facility pays particular attention to the quality level of users for service. Depending on customer requirements, the maintenance department can be declined by different levels, for example in the first level by project managers then second level by the development team.

In all cases, a remote VPN secure network or other type of access is proposed.

Training

TM Facility is very attentive to internal training of its employees in order to offer its customers a wide range of expertise, in particular:

  • customized on-site training;
  • online help contain:
    • a list of questions (each question has a response illustrated in the form of a dynamic flash demo).
    • a tutorial illustrated with practical exercises.

User and Support Club via website

TM Facility Customers have two powerful tools to communicate and exchange with the editor:

  • A website providing the latest news and to download any useful information: latest patches, documentation, customer news, “feature tips” …
  • From a club of users that meets about once a year and allows customers to take stock of the short- and medium-term orientations.

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OUR SERVICE

The TM Facility advisory services are provided by an expert team perfectly mastering the various real estate professions.

We bring businesses and our expertise in the management and monitoring of services, management and operation of general and real estate services.

Training and Assistance

TM Facility is very attentive to internal training of its employees in order to offer its customers a wide range of knowledge of CAD and the "Facilities Management"

BIM goal

Full integration of the standardized data model IFC 2x3 Of ACA Autodesk 2017 software, Revit CAD Allplan tools Compatibility, ArchiCAD

Evolution on the map

By implementing solutions FACILITY TM, our customers have the best tools to optimize the use of space, maintenance of structures or equipment and management services to residents
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