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Service land

The module Service Land can manage your different types of applications (speech, supply, booking, loan …) and optimize your services to residents. It facilitates the exchange between services by eliminating paper supports, enables better traceability demands and make processing easier. It manages the entire response of the application process to the resolution.

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Land service allows you to answer the questions:

  • What are the unprocessed applications?
  • What is the claim rate?
  • How to improve efficiency? How to win

Land Service allows you to  :

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Centralize your demands and structure flow of applications:

  • Each applicant has a multi-channel access to perform their requests: call center, intranet form.
  • All curative and preventive or regulatory applications is fully automated are centralized in a “single file”.

Control your actions and automate the processing of applications:

  • Each technique player is alerted in real time of its tasks, priorities and intervention schedule.
  • Residents are informed in real time, by email or via the intranet portal, the progress of their requests and action plans in place.

Manage your providers and reliably assess the quality of your services:

  • Contractual service levels are specifically referenced.
  • Automatic alerts are triggered in case of delay.
  • You have indicators to verify compliance with the contractual obligations of providers.

Who uses Service Land?

  • Residents emit their requests through the intranet portal and are aware of their resolutions.
  • The General Services Techniques or validate priorities, and monitor interventions.
  • The Responsible Contractor has the activity tracking and identifies the levers to negotiate contracts.
  • The Site Manager offers an objective view of its business.

Arrange – Act – Check

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With its software solutions, TM Facility helps you know your assets, optimize your management and satisfy your residents.

OUR SERVICE

The TM Facility advisory services are provided by an expert team perfectly mastering the various real estate professions.

We bring businesses and our expertise in the management and monitoring of services, management and operation of general and real estate services.

Training and Assistance

TM Facility is very attentive to internal training of its employees in order to offer its customers a wide range of knowledge of CAD and the "Facilities Management"

BIM goal

Full integration of the standardized data model IFC 2x3 Of ACA Autodesk 2017 software, Revit CAD Allplan tools Compatibility, ArchiCAD

Evolution on the map

By implementing solutions FACILITY TM, our customers have the best tools to optimize the use of space, maintenance of structures or equipment and management services to residents
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